Privacy Policy

In accordance with the legislation in force on the protection of personal data, we inform you that your data will be included in the processing system belonging to CALEYA, whose registered office is located at 34 RUE DE L’AURORE 30240 LE GRAU-DU-ROI, FRANCE.

Data retention

In accordance with the regulations in force, CALEYA informs you that data will be kept for the period strictly necessary for its processing, in line with local regulations. For example, under French law we are required to keep payment and billing information for a period of 10 years.
Until you inform us otherwise, we understand that your data has not changed, that you agree to inform us of any change, and that we have your consent to use it for the purposes stated.

Data processing

CALEYA undertakes to process data lawfully, fairly, transparently, adequately, relevantly, in a limited, accurate and up-to-date manner. For this reason, CALEYA undertakes to take all reasonable steps to ensure that inaccurate data is deleted or rectified without delay.
CALEYA will process your data in order to fulfil its contractual obligations for preparing your order and managing your customer account. Without this data, we may not be able to process your order or invoice the products ordered.
CALEYA will also process your information to send you promotional offers and product information if you have given your consent. You can withdraw your consent to receive marketing and product information at any time by contacting customer service.

Type of data collected, use and retention period

Cookies

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights regarding personal data

You have the following rights regarding your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
• Right of access: you have the right to access the personal data we hold about you.
• Right to rectification: you have the right at any time to supplement, correct, have deleted or blocked your personal data.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to data portability: you have the right to request all your personal data from the controller and to transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We will comply, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us using the following contact details.

Data entered in our contact / quotation request forms

In order to respond to our users’ requests, we store in the contact and quotation request forms the data entered by the user, which may include surname, first name, email address and telephone number, as well as a curriculum vitae. We also keep the sender’s IP address. This data is kept for 12 months. However, in the event of spam or unwanted form submissions, we keep the user’s IP address indefinitely, as part of our fight against spam, in order to ban the abusive user. This data is used for commercial purposes in the case of a request for a quotation or commercial information. It is only passed on to third parties when they act as subcontractors. These subcontractors are then subject to the same confidentiality rules as CALEYA and may not pass on, reuse or keep this data outside the confidentiality and data use agreement between CALEYA and the user.

Data provided when subscribing to the newsletter

The data provided when subscribing to the newsletter, i.e. the email address and optionally the first and last name, is kept for an unlimited period unless the user takes specific action. Once the subscription has been confirmed, the user can unsubscribe at any time. If the user unsubscribes, their data is deleted.

Data provided in the context of online sales

User account data, purchase details and delivery address are kept for an unlimited period. The user can rectify or delete their data via their user account. When the account is deleted, all data is removed from the website. The user is informed that once their data is deleted, they will no longer have access to their invoices or to their purchase history on the website.

For accounting purposes, however, billing data will be kept for 10 years by CALEYA from the closing of the current financial year.

Users’ rights

In accordance with the rights conferred by current data protection regulations, you can exercise your rights of access, rectification, restriction of processing, deletion, portability and objection to the processing of your personal data by sending your request to the postal address indicated above or via the contact form. You may contact the competent supervisory authority (CNIL) to lodge any complaint you consider appropriate.

Data transfer

CALEYA informs you that it may transfer data when necessary (for example to subcontractors – developers, photographers, graphic designers…).
This data transfer will be carried out in compliance with the safeguards, measures and rights provided for by current legislation on the protection of personal data, and in accordance with this privacy policy and CALEYA’s data transfer agreement.

Changes to this Privacy Policy

This privacy policy was updated on 28/02/2023. From time to time, CALEYA may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and recommend that you consult it frequently.